What type of shipping options do you offer?
Domestic and International FREE shipping on your first purchase. Use code: FREESHIPPING
FREE Standard shipping is available to all 48 continental U.S. States and Canada for orders over $40. A variety of shipping options are available for U.S. customers only. For international customers, free shipping is available for orders over $50.
How do I track my order?
Once your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.
Additional Shipping InformationStandard
Allow about 5-7 business days for delivery. For delivery to Alaska or Hawaii, please allow 10-15 business days for delivery. For delivery to US Territories and APO/FPO addresses, allow three weeks for delivery.Three-Day
Allow 3-5 business days for delivery.This service is not available for: PO boxes, APO/FPO, outside of the US and US Territories.
If you are not satisfied with your purchase, return it to us for an exchange or refund, subject to the following terms.
- Purchases made through Black Orquid are valid for exchange or refund within 7 days of the ship date. Your Invoice provides a postmark date that specifies the last day you have to return your merchandise by mail. If merchandise is not returned within 7 days, you will only receive store credit.
- We refund any merchandise in resalable condition with all tags attached and with a copy of your original invoice to the original payment method.
- You are responsible for return shipping costs.
To make a return or for additional comments, questions, or concerns, please don't hesitate to contact us.
Click here to contact customer service